Shipping policy
Shipping & Return Policy
At FRESHFLIP, we are committed to providing a smooth, reliable, and customer-friendly shopping experience across India.
All orders are processed carefully and shipped within 1–2 business days after confirmation. Delivery usually takes 7 business days depending on your location and courier availability. Once your order is dispatched, tracking details will be shared through email or SMS so you can monitor your shipment easily.
We offer a 5 day return policy for eligible products. If you receive a damaged, defective, or incorrect item, you can request a return within 5 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
After your return request is approved, our team will guide you through the return process. Once the returned item is received and inspected, eligible refunds or replacements will be processed accordingly.
Please note that certain products may not be eligible for return due to hygiene, personal use, or clearance sale reasons. Return shipping charges may apply in some situations unless the item received was damaged or incorrect.
For any shipping, order, or return related assistance, feel free to contact us anytime at freshflip123@gmail.com
Thank you for shopping with FRESHFLIP. We truly appreciate your trust and support.